Privacy Policy

Last updated: October 1, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Application refers to Kali Small Business Software, the mobile software program provided by the Company.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CE Solutions Ltd., 522 East River Road, Hinton, AB, T7V 2G3.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to: Alberta, Canada

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Organization means the business that uses the Service, that created Your Account, and on whose behalf You enter information in the Service.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Application and the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to Kali Small Business Software, accessible from https://kali-45420.web.app/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may collect certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Your Organization, Your position or role, and Your pay rates, as set up by Your Organization

• Information You enter in the Service (see "Information You Enter in the Application" below)

• Photos and files You choose to upload

• Usage Data

Your Account and signing in

Your Account is created by Your Organization. The Application does not allow You to create an Account yourself; You sign in with the email address and password for the Account Your Organization set up. The Application does not store Your password on Your Device.

Information You Enter in the Application

Depending on the features Your Organization uses, the information You enter in the Application may include:

• Time entries and billable products: dates, hours, descriptions, the job and customer they relate to, and the applicable rate

• Jobs and customer names

• Safety forms: Your answers, Your name, the date submitted, a history of changes, and sign-offs recording the name of each person who signed off and when

• Work orders and repairs: unit, odometer and hour meter readings, notes, the names of the employees who submitted, performed, completed or approved the work, and when

• Procurement records: quote and invoice images

Records You create are stored with Your name and user identifier, and are visible to administrators and other authorized users in Your Organization.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

• Pictures and other information from your Device's camera and photo library

The Application accesses Your camera or photo library only when You choose to attach a photo to a job, a work order or repair, or a procurement record. The photo is uploaded to the Service and stored with Your name, the file name, the file size and the date it was uploaded.

The Application may also ask for permission to show notifications, which it uses to tell You when a file You chose to download has finished downloading, and, on some versions of Android, for permission to save downloaded files to Your Device. Files You download are saved on Your Device.

You can enable or disable access to this information at any time, through Your Device settings.

The Application does not collect, use or store Your location, and it does not access Your contacts, calendar or microphone. The Application does not send push notifications.

Information Stored on Your Device

The Application stores settings and preferences for Your Organization on Your Device (for example, which features are enabled), together with any files You choose to download.

Crash and Diagnostic Data

The Application uses a third-party Service Provider to collect crash reports, error reports and performance information, so that We can find and fix problems. These reports may include the type of Device You use, its operating system version, its IP address, and information about what the Application was doing when a problem occurred, such as the screens and buttons used shortly before an error.

So that We can investigate problems affecting a particular user, these reports are associated with Your user identifier and Your email address.

Analytics

The Android version of the Application includes Google Analytics for Firebase, which automatically collects information about how the Application is used, together with device identifiers, which may include the Android advertising ID. We do not use this information to display advertising.

Checking for updates

The Application checks the Apple App Store or Google Play to see whether a newer version is available. This request includes the Application's identifier and version and basic information about Your Device.

Tracking Technologies and Cookies

When You use the Website, We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies: What Do They Do?.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

  Type: Session Cookies

  Administered by: Us

  Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To operate the features of the Service for Your Organization: to record and report time, billable products, jobs, safety forms, work orders, repairs, procurement records and documents on behalf of Your Organization.

• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We do not sell Your Personal Data, and the Application does not display advertising.

We may share Your personal information in the following situations:

• With Your Organization: the information You enter in the Application is recorded on behalf of Your Organization and is available to its administrators and other authorized users.
• With Service Providers: We may share Your personal information with Service Providers to host and operate the Service, to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Service Providers

We use the following Service Providers to operate the Application. They process information on Our behalf and have their own privacy policies:

• Google Firebase (Google LLC): Firebase Authentication to sign You in, Cloud Firestore to store Account information and the records You enter, Cloud Storage for the photos and files You upload, and, on Android, Google Analytics for Firebase. https://policies.google.com/privacy

• Sentry (Functional Software, Inc.): error and performance monitoring. https://sentry.io/privacy/

• Apple App Store and Google Play: used by the Application to check whether a newer version is available.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Records You create in the Application are kept on behalf of Your Organization, which may need to retain them for its own business and legal purposes, such as payroll and workplace records.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Our Service Providers may store and process information on servers located outside of Canada, including in the United States.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Access to, Correction and Deletion of Your Personal Data

You have the right to request access to the Personal Data that We hold about You, to ask that it be corrected, and to delete or request that We assist in deleting it.

The Application itself does not provide a way to edit Your Account details or delete Your Account. To access, correct or delete Your information, You may contact Your Organization's administrator, or contact Us using the details below. Files You have downloaded to Your Device can be deleted from Your Device at any time.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: [email protected]

• By visiting our website: https://ce-solutions.ca

• By phone number: 780 740 3932

• By mail: 522 East River Road, Hinton, AB, T7V 2G3